Knowledge Base
Submit a ticket
A-Suite
Create a New Ticket Here
A-Suite
Getting Started with A-Suite
The User Profile
The Records Browser
Administrative Tasks
A-Suite's Text Messages
The A-Fleet
A-Suite Ad
Getting Started with A-Suite Ad
Your A-Suite Ad Account
Ad Builder
Recommendations for Ad Performance
Driver Audiences
Cost & Payment Information
FAQs
A-Suite Quarterly Updates
A-Suite Monthly Webinars
Product Updates
DriverAsk
Requesting Responses from Drivers
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Knowledge Base
A-Suite
Create a New Ticket Here
A-Suite
Getting Started with A-Suite
The User Profile
The Records Browser
Administrative Tasks
A-Suite's Text Messages
The A-Fleet
A-Suite Ad
Getting Started with A-Suite Ad
Your A-Suite Ad Account
Ad Builder
Recommendations for Ad Performance
Driver Audiences
Cost & Payment Information
FAQs
A-Suite Quarterly Updates
A-Suite Monthly Webinars
Product Updates
DriverAsk
Requesting Responses from Drivers
A-Suite
Learn how to use the A-Suite platform - from the basics to the most advanced features we offer.
Getting Started with A-Suite
Emails in A-Suite
Changing Default Administrators
A-Suite Glossary of Terms
Completing Application Tasks: Candidate Side
Perform A Hard Refresh
User Login To Complete Form Requests
A-Suite 10-Minute Demo Video
A-Suite's Navigation Menu and Actions Panel
First Login Overview
Log In To A-Suite Using Facebook and Google
A-Suite Comply Dashboard
Application List View Button Functions
A-Suite Recruit Application Card Overview
How To Find A-Suite Support Articles/Videos
The Create Button
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The User Profile
Editing Individual User Rights
Setting The Number of Viewable Custom Fields
View Applications of Hired Users
User Profile Page Overview
Editing Users
Manually Create a New Employee
Create/Edit Records
Updating a Record Version
Deleting a Record from the User Profile
How to Split a PDF Document
Deleting and Unassociating Attachments from a Record
Creating a Note For a User
Receive and Upload Images from Drivers
Temporarily Change the Assignee for a User's Application
Using Tags in A-Suite
Refresh Compliance Checks/Update User Profile Information
Add An Attachment To A Record
Complete Recruiting Tasks and Create Records With Unassociated Files
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The Records Browser
Configuring Record Types
Saved Views
Download Records in a ZIP File
Records Browser Overview
Create a Saved View (Records)
Exporting Views to Excel
Accessing Saved Views
Send All Email
Merging User Profiles
Configuring Record Notifications
E-Mail Notifications for Creation of Records
Send a Welcome Email/Text Message To New Candidates
Recruiting Status Label In Application Card View
Lead Sources In Application Card View
Task List Mass Actions
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Administrative Tasks
Forms
Sending a Record Through Fax
Opting In/Out of Emails
Form Requests
Configuring User Groups
Previous Employer Verification: Outbound
Road Test Form Template
Custom Fields
Positions and Openings
Manually Create A New Lead
External A-Suite Lead Capture Form
Terminate An Employee
Download Previous Employer Verification (PEV) Consents
Configure the Washington Driving Record Release of Interest (DRRI) Widget
Rejection Reasons
How to Use the File Manager
Manually Create A New Candidate
Recruiting Link Creator
Reports In A-Suite
How To Use The New Search Bar
Changing a Position/Location For In-Progress Application
Setting Up Email Templates
Using Recruiting Statuses
How to Set Up Referral Sources
Update System Notification Preferences
Approving a Candidate
Rejecting a Candidate
Setting Up User Oversights
Setting Up User Responsibilities
Setting Up Job Application Visibility
Changing Your Idle Timeout
Gap Validation For Employment and Address History
Add/Edit New Locations
Compliance Module Permission Options
How to Set Up an External Auditor
Reset Your Password
Changing a User's Password
View a Profile's Change History
Job Board SEO Enhancements
Download A Spreadsheet For Drug & Alcohol Clearinghouse Query
Add A Privacy Policy
Mobile-First Candidate Experience
Changing Site Preferences
Create and Link Users In A-Suite Train
Set Up Pixel Tracking In A-Suite Recruit
The "Add New" Configuration Button
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A-Suite's Text Messages
SMS Text Message Templates
Opting In/Out of Mass Text Messages
Sending A Mass Text Message
A-Suite Text Messages
