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Incident Management

DriverHub's Incident Management feature centralizes vehicle incident tracking, replacing manual spreadsheets and fragmented data sources.

Table of Contents

What it Does
Create an Incident
Set Up an Insurance Company
Send to Insurance Company
Create Incidents Via Mobile
Advanced Analytics
Bulk Import
Watch Incident Management Webinar

What it Does

Incident Management consolidates all vehicle incident-related data into a single system that:

  • Send to Insurance Company: Send First Notice of Loss (FNOL) directly to the insurance company
  • Mobile Triage: Create and manage incidents from anywhere using Avatar's mobile-optimized interface for Incidents
  • Samsara Integration: Integrates with Samsara to associate incidents to the correct vehicle and trailer 
  • Advanced Analytics: Robust reports that highlight trends, costs, and high-risk areas to drive safety improvements
  • Bulk Import: Upload historical incident data to preserve your records and enable trend analysis.

Create an Incident

Create a new incident by capturing key details, photos, and involved parties.

Create Incidents

Set Up an Insurance Company

Add insurance carriers and their contact information for incident claims processing.

configure-insurance-company

Send to Insurance Company

Send First Notice of Loss (FNOL) directly to the insurance company.

sent-to-insurance-company

Create Incidents Via Mobile

Navigate to Incident Management mobile view via https://[YOUR_Company_URL].com/incidents

Advanced Analytics

Robust reports that highlight trends, costs, and high-risk areas to drive safety improvements.

incident analytics

Bulk Import

Upload historical incident data to preserve your records and enable trend analysis.

bulk-import

Incident Management Webinar

For more information about our Incident Management feature, check out our webinar!