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Rejecting a Candidate in DriverHub

Learn how to reject an application, record a reason, and notify the candidate if needed.

In DriverHub, you can reject a candidate’s application directly from their profile. You can also record a reason for the rejection and optionally send an email notification to the candidate.

Video Overview:

 

Step-by-Step Instructions:

  1. Open the Candidate’s Profile

    • Locate and open the candidate’s profile in DriverHub.

     

  2. Go to the Applications Tab

    • Select the Applications tab to view the candidate’s submitted applications.

     

  3. Open the Actions Menu

    • In the upper-right corner, click the Actions button.

    • From the dropdown menu, select Reject.Screenshot 2025-10-21 at 3.59.25 PM

    Screenshot 2025-10-21 at 4.00.28 PM

  4. Choose a Rejection Reason

    • A window will appear prompting you to select the reason for rejection.

    • Choose from the list of available reasons to document why the candidate was not selected.
      Screenshot 2025-10-21 at 4.01.15 PM

     

  5. Update Candidate Status or Lifecycle Stage (Optional)

    • You can also update the candidate’s status or lifecycle stage to reflect the rejection.

    • This step helps maintain accurate tracking in your recruiting pipeline.

     

  6. Confirm the Rejection

    • Once your selections are complete, click Reject Application.

    • The application will now be marked as rejected.Screenshot 2025-10-21 at 4.02.27 PM

     

  7. Send an Email Notification (Optional)

    • After rejecting the application, you can choose to compose and send an email to the candidate.

    • Include a brief message notifying them of the decision and any additional information you wish to share.Screenshot 2025-10-21 at 4.03.19 PM

As of release v3.50, the most recent rejection reason is now shown on the user's profile!

Note: You can turn a rejected candidate into an active candidate by creating an application for them.

A rejected candidate is able to reapply to a position.