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Changing a User's Password in DriverHub

How to quickly and securly change a user's password in DriverHub.

This guide walks you through the process of changing a user’s password in DriverHub. Whether resetting a forgotten password or enforcing a secure password change, these steps will help you make changes quickly and securely.

Table of Contents

Video Walkthrough


Step-by-Step Instructions

1. Navigate to the User’s Profile

• Log in to DriverHub.

• Locate the user whose password needs to be changed.

2. Access the Quick Actions Menu

• Click the three-dot icon located just below the user’s name on the upper left-hand side of their profile.

3. Select “Change Password”

• Hover over “Actions” in the dropdown menu.

• Click “Change Password” to open the password update window. Screenshot 2025-02-02 at 6.46.34 PM-1

4. Enter a New Password

• Type in the new password manually or

• Click “Generate Password” to have the system create one for you.

5. Optional: Send a Notification Email

• Toggle the option of whether or not to notify the user of their new password via email. Please note that this email will NOT contain their password, but will merely inform them that the change has been made.

6. Save the Changes

• Click “Set Password” to confirm the change. Screenshot 2025-02-02 at 6.49.20 PM 


Your update is now complete, and the user’s password has been successfully changed.Untitled design

Additional Note: When the password is changed, an event will be recorded in the user's Change history, accessible in the main profile window by clicking the Tabs button in the top left corner, and choosing "Change History Tab". The password will not display in this area, but will show that a change was made and by whom.