Start your day by reviewing what events were triggered the day before.
-
Start with the severe and work your way down. Call the worst offenders to see what’s going on in their world - give them the benefit of the doubt if they’re a first time offender. Show them what you saw on camera so they can make a change.
-
Show repeat offenders their actions and work with them to make adjustments but let them know they need to work with you as well. Assign them courses so they have the opportunity to learn.
-
Terminate repeat offenders that aren’t changing their behavior
-
Catch people using the defensive driving techniques of Look Ahead, Look Around, Leave Room and Communicate. Send messages and clips of drivers using those techniques and celebrate them publicly on your social media.
