HireRight

Background Screenings Made Easy with DriverHub’s HireRight Integration

Avatar Fleet offers a seamless integration with HireRight to offer our clients top-notch background screening on applicants. The integration allows the background screening process to start with a click of a button within DriverHub. The background screening order can be placed directly in DriverHub and the results will automatically be added to the candidate's electronic DQ file in DriverHub. 

The step-by-step process can be viewed below:

Your CS Manager will assist you with adding the HireRight widgets to your workflow. The Hire Right release form will be signed by the applicant electronically and will be collected in the pre-hire workflow. 

 

 

The HireRight order will be placed directly through DriverHub by clicking on the HireRight V3 widget in the “Screening” section of the workflow. 

 

 

A disclaimer will be presented to the user placing the order. Clicking ‘OK’ will submit the information to HireRight for processing.

 

After placing an order, a confirmation screen will appear in DriverHub.
This screen provides important details about your order’s status.

• If the order was placed successfully, you’ll see a confirmation message.

• If the order failed, the status will show as either ERROR or DRAFT — this means your attention is required.

From this screen, you can click the link to open the order in HireRight. You can make any necessary edits there and finalize the order directly in HireRight’s system.

 

Once the order is complete, a PDF of the results will be returned to the driver's electronic DQ file.

Note: As long as the order originated from DriverHub, the results will return to DriverHub — even if you had to finalize a draft order inside HireRight.

 

 

The Process for Existing Team Members

To order background checks on existing employees, take the following steps from a User’s Profile: 

Go to the “Create” button on the profile and select “Background Check.”

 

               

 

Select the “Place Order” pop-up that will appear under the HireRight v3 title. 

Next, a pop-up will appear where you’ll review and complete the required information for the order.

• The candidate’s profile information will automatically pull in from their DriverHub profile.

• • Record Output – Choose the record type you'd like the results to return as.

  • Records to Send – Attach the appropriate release forms (e.g., HireRight Release Form, PSP Consent, PEV Consent).

  • Package or Service – Select the package or service you’ve configured with HireRight.

    Note: Changes to packages and services must be made directly through HireRight.

  • If Drug Screening or Physicals are included in the Package or Service selected, you will receive additional options which include:
    • Location Finder - Option to find a nearby clinic for screening
    • Drug and Alcohol Consent - Option to add the consent signed by the candidate for screenings
    • Reason for Screening - Option to select the reason for this screening order (Pre-Employment, Post-Accident, Random, etc.)
      
      
      

       

      

    • Scroll down to finish building the individual order

  • Optional settings:

    • Disable duplicate orders

    • Exclude the candidate’s email (often used for random drug testing)

Once everything is filled out, click Next to place the order.

A disclaimer will appear. Read over it and then select “OK" to place your order. 

 

Another pop-up will appear to show you that your order was successful or not.

 

You then have two ways to check the status of a background check order:

1. From the user's profile:

   • Click the three dots on the user’s profile.

   • Go to View > Background Checks to see the status of any orders for that user.

2. From the Background Check Browser:

   • Found under the Browse section in the left-hand menu.

   • This gives you a high-level view of all background check orders and the results coming back into DriverHub.

You can also use the Background Check Browser to filter, search, and report on HireRight orders.

         

View previous and in-process orders from this tab. You also have the ability to open the orders inside HireRight by clicking the link on each order. 

 

Reach out to your Client Success Manager for more information or to get started on setting up HireRight inside your DriverHub today!

 

To view our HireRight Video, click this link: https://www.avatarfleet.com/avatarfleet-partners-hireright