Auto-Reject Applications
A quick guide to the Auto-Reject Applications feature.
What Does it Do?
Our data shows that applications with no activity for over 45 days rarely become team members. Clearing these applications lets you focus on engaged applicants. The Auto-Reject Applications feature automatically rejects applications with no applicant activity after a certain period. We determine activity based on the applicant's last login, and you can choose how many days to wait before auto-rejecting.
If an application is rejected and the applicant has no other active applications, they are placed in the "Banked" Lifecycle Stage, and the rejection reason is set according to your auto-reject settings.
Turning on Auto-Rejection
This feature is off by default. To turn it on, navigate to Config > Company Settings > Auto Reject Applications, then toggle the Enabled? to Yes. From there, complete the required fields and then click Save.![]()
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Frequently Asked Questions
- What determines an active vs. inactive application?
We use the applicant's last login date and the amount of days configured by you to decide if an application is active. - What if an applicant has other open applications?
No worries! We won't touch the newer applications. Some job board integrations don't require applicants to log in, and we won't disrupt those. - Can I set the reason for rejection?
Yes, it's an option on the Auto Reject Configurator Screen. - Can I choose a different Lifecycle Stage?
Not today, but we want to hear from you. What stages would you like to see added as options? - Can I send emails or other communications when auto-rejecting the application?
Not today, but we want to hear from you. Would you like to send emails to inactive applicants when automatically rejecting their application?